General Chaos

Quote of the day

Bruce Richardson of AMR Research, on the trend of calling every new kind of enterprise software “relationship management” :

“They've hijacked the word relationship; CRM, PRM, SRM, LRM all cost you an ARM and a LEG to deploy. . .they should really call it transaction software. For those of you confused about the difference between a transaction and a relationship, Richard Gere was looking to make a transaction in 'Pretty Woman.' 'When Harry Met Sally' was about a relationship.”

General Chaos

Dave: “Good morning everyone, including professional journalists. ”

Good morning to you, Dave.

There's one problem with being at any conference with a badge that has PRESS written on it in inch-tall letters–it scares away the people you want to talk to and attracts mostly the ones you don't (well, at least the ones lower down your priority list–I'll talk to anyone).

I did get to talk to some interesting folks here at the AMR Research conference welcoming reception last night–some folks from ILOG and Peregrine Systems, in particular. Talk was, unsurprisingly, about how brutal the market has been for everybody in the tech food chain–including our hosts, the analysts.

It's going to be 108 here (again) today, so I doubt I'll be taking any long walks up Camelback. I've got a full day of meetings in any case.

General Chaos

Info vs. disInfo

Scanning the weeklies today, I find two (so far) articles on adoption of
web services: one in InfoWorld, one in InformationWeek. The
InformationWeek piece seems to confuse plain use of XML with using web
services, even showing XML as “in the lead” in a chart of adoption of
web services standards. I see my former colleage Karyl Scott has moved
over to Optimize… I guess that means IWeek has finally dispensed with
any pretenses of being 'technical'.
The InfoWorld piece at least gets the context right.

General Chaos

The joys of air travel.

I'm flying to Phoenix in steerage class aboard America West flight 84.
It's sardine city, though fortunately there's no one in the center seat
next to me, as the space is filled by my right leg and the legs of the
woman in the window seat.

Across the aisle from me in 6A, some proud new camcorder owner has been
videotaping out the window. He recorded most of the taxi out to the
runway and the take-off; if he hadn't videotaped the clouds, too, I'd
have taken him for a future terrorist, but all signs now point to plain
old video obsession. I hope he does some masterful editing.

As we taxi out, the crew starts doing the safety demo. The video
equipment is broken, so we get the live, drama version instead of the
Hollywood musical.

Once we're airborne, as Mr. Spielberg films the ever-shrinking ground,
the captain announces that lunch/dinner will be served immediately
because of anticipated turbulence. Taking that as my cue, I spring up to
retrieve my computer bag from the overhead compartment-and accidentally
unleash a torrent of canes upon the elderly couple who had tossed them
there. I apologize profusely.

Lunch is served, and it appears America West has something of a
localization problem-the pepper and salt are labelled in English and
Spanish, but the Spanish label on the salt says “pimiento” (pepper) and
the pepper is labelled “sal”.